
Thomas Woldbye’s decision to leave the power station fire crisis to his deputy has raised questions about leadership accountability at Heathrow.
Heathrow’s CEO, Thomas Woldbye, is facing criticism after reports emerged that he delegated the decision to close the airport during a power station fire crisis to his deputy, while he reportedly went to bed in the early hours of Friday. The fire, which erupted at a nearby electrical substation, caused a massive power outage, severely disrupting operations at Europe’s busiest airport.
Despite the growing backlash, including questions from Transport Secretary Heidi Alexander, Woldbye’s position has been defended by Heathrow’s spokesperson, who affirmed that company protocols had been followed. According to the spokesperson, Woldbye and his senior leadership team were where they needed to be to manage the crisis appropriately, ensuring they were well-rested to make critical decisions.
The incident, which occurred late on Thursday night, led to widespread flight cancellations and delays, affecting nearly 300,000 passengers. Although power was restored, the chaos left passengers stranded, and the London Fire Brigade continues to investigate the cause of the fire. Woldbye, who had been attending a London event when the power outage began, resumed his duties around 7:30am, although senior staff, including Chief Operating Officer Javier Echave, had already made the crucial decision to suspend operations.
The incident has sparked debate about leadership during crises, with airline executives like British Airways’ Sean Doyle and Virgin Atlantic’s Shai Weiss working through the night. Meanwhile, Woldbye apologised publicly, stating that the situation was unprecedented, and that the backup systems worked as expected but were not designed to handle the entire airport’s power needs.
The government has refrained from commenting directly on Woldbye’s leadership, with the Prime Minister’s office stating that it is not for politicians to weigh in on private company executives. However, Transport Secretary Heidi Alexander noted that Heathrow’s board would be conducting an internal review of the event.
In the wake of the crisis, attention has turned to the ongoing debate over the resilience of Heathrow’s infrastructure and whether more could have been done to prevent such a large-scale disruption.
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The first day’s journey was through the pink fields
The first day’s journey was through the pink fields